How can we help you today?
Enter your search term here...
New support ticket
Check ticket status
Frequently Asked Questions (ES)
How does Camplify work?
Having problems with our site?
What about road tolls?
How does the payment process work?
Am I covered by insurance?
How do I know that a hirer has paid?
What if I don't want to accept a booking?
What if my van gets damaged during the hire?
What if the hirer wants to pay offline?
How do I get more hires?
See all 12 articles
Booking with Camplify
How do I change the dates of my booking?
Why do I need to upload a profile picture?
What is a brake controller, and do I need one?
What is the service fee?
Is linen included?
See all 9 articles
Pick-up and Return
What is the Camplify hirer etiquette?
What is a pre-hire checklist?
Can I pick up the van early? Or return it late?
Handy tips for pre-departure checks
How do I leave a review?
How do I get good reviews?
Help Desk Software