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New support ticket
Check ticket status
How does Camplify work?
Having problems with our site?
What about road tolls?
How does the payment process work?
Am I covered by insurance?
How do I know that a hirer has paid?
What if I don't want to accept a booking?
What if my van gets damaged during the hire?
What if the hirer wants to pay offline?
How do I get more hires?
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Preguntas Frecuentes (ES)
Sharing driving licence information
How do I change the dates of my booking?
Changing the Credit Card used for Security Deposit
Why do I need to upload a profile picture?
What is a brake controller, and do I need one?
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Pick-up and Return
What is the Camplify hirer etiquette?
What is a pre-hire checklist?
Can I pick up the van early? Or return it late?
Handy tips for pre-departure checks
How do I leave a review?
How do I get good reviews?
Make a booking
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Paying for a Booking
Hiring through Covid times
Manage your Booking