Owner Guide

How do I know that a hirer has paid?
After you have approved a booking, the hirer will be notified by email and SMS. Also, note that approved bookings will block the dates in your calendar, pre...
Mon, 16 Dec, 2019 at 8:20 PM
What if I don't want to accept a booking?
You have full control of every booking request for your van. Through our system, you approve or decline every request.  This means that you have the final s...
Mon, 16 Dec, 2019 at 8:22 PM
What if my van gets damaged during the hire?
One of the great things about the Camplify system is the peace of mind we offer to both our owners and hiring members during their experience. If you&#x...
Mon, 16 Dec, 2019 at 8:23 PM
What if the hirer wants to pay offline?
As an owner on Camplify it is important that you use the system and payment gateway to complete all hires. By paying through the system and completing the P...
Mon, 16 Dec, 2019 at 8:24 PM
How do I get more hires?
If you’re looking to get more hires, we suggest that you stick to the following game plan: Step 1: Make sure you've got high-quality photographs of...
Mon, 16 Dec, 2019 at 8:26 PM
Is my van covered by insurance?
Every listing on Camplify must have comprehensive insurance. Many insurers will not cover your van if it's out on hire, so we have worked with industry...
Mon, 16 Dec, 2019 at 8:28 PM
How do I close the availability on a selected date/period?
You can close the availability of your listing via the calendar.   To get to the calendar, simply login and hit the MANAGE button for your van.  Then cl...
Mon, 16 Dec, 2019 at 8:29 PM
I have sold my van. How do I remove/deactivate it from Camplify?
We're sad to see you go, we can help with deactivating your listing. Please call the Camplify team, or contact us via the website or email. United ...
Mon, 16 Dec, 2019 at 8:30 PM
How do I update my pricing and availability?
You can set price and availability for each individual day via the calendar.  The pricing you set in the calendar overrides your default price per night. ...
Mon, 16 Dec, 2019 at 8:31 PM
Do I need to provide linen?
While it isn't a requirement to provide bedding/linen for hirers, we'd highly recommend doing so.   You have the option to charge an extra fee...
Mon, 16 Dec, 2019 at 8:32 PM